Hey there! Ever had one of those moments where you just wanted to chat with someone about a product, but couldn’t find a way? We’ve been there too. That’s why at Glidestepa, we’ve made it our mission to keep the lines wide open. No bots, no runaround—just real people who care.
Funny story: Our founder, Jamie, once replied to a customer’s email while waiting in line for coffee. That’s the kind of personal touch we’re talking about. Whether it’s a question, a suggestion, or just to say hi, we’re all ears.
Honestly, we’ve tried to make this as easy as possible. You’ve got options:
Oh, and about that live chat button you might’ve seen? We’re testing it out! If it’s there, give it a shot—our team’s itching to help.
Here’s the thing: We don’t just sell products; we build relationships. When you reach out, it’s not “another ticket”—it’s a conversation. Last month, a customer’s feedback led us to redesign our packaging. Crazy how one email can change things, right?
So, what’s on your mind? A sizing question? A return? Or maybe you’ve got a wild idea for our next product (we’re listening!). Whatever it is, hit us up. We’re not perfect, but we’ll always meet you with honesty and a dash of humor.
P.S. If you’re wondering about response times—our record is 7 minutes. No promises, but we’ll try to beat it!
$