At GLIDESTEPA, we prioritize seamless delivery for all your footwear needs. Whether you're seeking performance-driven designs for active lifestyles or versatile styles for everyday wear, our team ensures prompt order processing within 1-2 business days. All items are carefully inspected and packaged to withstand transit, with logistics partners selected for reliability across categories like sports, outdoor, and specialty footwear.

Processing typically completes within 48 hours of order confirmation. Delivery windows vary based on destination and carrier capacity. For most regions, expect transit times of 10-15 business days after dispatch. Seasonal peaks or unforeseen events may occasionally extend timelines, in which case proactive updates will be provided via email.

We offer the following shipping options:

• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Note: Expedited shipping may be available for select regions—contact [email protected] for inquiries.

We currently ship to over 50 countries, including the US, Canada, UK, EU nations, Australia, and parts of Asia. Restrictions may apply to remote areas or regions with complex import regulations. During checkout, enter your address to verify eligibility. For unsupported destinations, consider using a freight-forwarding service.

Once dispatched, you'll receive a confirmation email with a tracking number and carrier link. Monitor progress directly through the carrier's portal or via our website under "Order History." For consolidated shipments, tracking updates may reflect partial fulfillment until all items are en route.

While rare, delays can occur due to customs clearance or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at [email protected] with your order number. For lost shipments, we'll initiate a trace process with the carrier and provide resolution options within 72 hours.

International orders may incur customs fees determined by your local authorities. These charges are the recipient's responsibility and are not included in our pricing. We declare accurate product values to comply with regulations. To estimate potential fees, consult your country's import tax calculator before ordering. Note: Refused shipments due to unpaid duties will incur return processing fees.